| Parent bank | Group | |||||
| 31 Dec 2010 | 30 Sept 2010 | 30 Sept 2011 | 30 Sept 2011 | 30 Sept 2010 | 31 Dec 2010 | |
| 493 | 403 | 414 | Personnel expenses | 614 | 564 | 711 |
| 140 | 103 | 119 | IT costs | 131 | 113 | 156 |
| 24 | 18 | 17 | Postage and transport of valuables | 19 | 20 | 27 |
| 36 | 25 | 25 | Marketing | 34 | 31 | 43 |
| 31 | 26 | 27 | Ordinary depreciation | 63 | 31 | 48 |
| 78 | 54 | 89 | Operating expenses, real properties | 69 | 64 | 94 |
| 42 | 25 | 29 | Purchased services | 36 | 32 | 52 |
| 99 | 66 | 74 | Other operating expense | 103 | 91 | 138 |
| 942 | 720 | 794 | Total other operating expenses before write-back of early retirement liabilities (AFP) in 2010 | 1,070 | 946 | 1,268 |
| -117 | -106 | - | Write-back of early retirement liabilities (AFP) in 2010 | - | -117 | -128 |
| 825 | 614 | 794 | Total other operating expenses | 1,070 | 829 | 1,140 |