Note 4 - Other operating expenses

Parent bank   Group
31.12.09 31.12.10 31.12.11   31.12.11 31.12.10 31.12.09
             
143 493 528 Personnel expenses 810 711 158
  25 140 167 IT costs 185 156   28
  31   24   23 Postage and transport of valuables   27   27   38
536   36   38 Marketing   50   43 725
  45   31   38 Ordinary depreciation    87   48   51
  67   78 119 Operating expenses, real properties   95   94   80
  31   42   47 Purchased services   55   52   39
111   99 129 Other operating expense 173 138 135
988 942   1,089 Total other operating expenses before write-back of early retirement liabilities (AFP) in 2010   1,482   1,268   1,253
-   -117 - Write-back of early retirement liabilities (AFP) in 2010 -   -128 -
988 825   1,089 Total other operating expenses   1,482   1,140   1,253
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